Get in Touch With Us
We're happy to help
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Common Questions
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Most questions are answered in our FAQ
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Get in touch
NOTE: For legal reasons, we are unable to provide medical advice or guidance on specific conditions. If you have questions about your personal health, we recommend consulting your local healthcare provider. You are also welcome to join the discussion in our Facebook group, Real Mushrooms Insiders, where community members share experiences and insights.
Business Hours:
We're here to help! You can reach us by email, phone, or text, Monday through Friday.
Email: We aim to respond within 24 business hours. If you don't hear back, please check your spam or promotions folder, especially if you use Gmail, as our replies occasionally land there. Please fill out the form or email us directly at hello@realmushrooms.com.
Phone: Call or text us at 1-800-263-4387. Our lines are open Monday–Thursday, 9 am – 4 pm PST, and Friday, 9 am– 1 pm PST. If we miss your call, we'll get back to you as soon as we can. Please note that our phone hours may change occasionally depending on availability. We're a small team, so we truly appreciate your patience and understanding.
Have a question? You can find answers to many common questions on our Frequently Asked Questions (FAQ) page.
Join the conversation: Connect with fellow mushroom enthusiasts in our Facebook community, Real Mushrooms Insiders, where members share experiences, insights, and tips.
Have an urgent matter? Simply include the word "Urgent" in your subject line, and our team will do their best to prioritize your request and get back to you as quickly as possible.
Additional Info
Practitioners If you're a health practitioner interested in using our products in your practice, we'd love to hear from you. Submit an application to apply to be in our Practitioner Program.
International Shipping We ship to the USA and Canada directly through our website. You can also find us on Amazon.com and Amazon.ca.
Retailers: We're not currently accepting new retail accounts. Thank you for your interest!Outside North America? Most of our products are available through iHerb, which offers reliable international delivery. European customers can also shop our products on Amazon.co.uk.
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